PRIVACY POLICY

1. Information We Collect

We collect information to provide better services to all our users. This includes:

Personal Information: When you make a purchase, we collect your name, billing address, shipping address, email address, and phone number.
Payment Data: While transactions are processed through Wix’s secure checkout, we do not store your full credit card details on our servers.
Technical Data: We may collect information about your browser, IP address, and how you interact with our website through cookies to improve your shopping experience.

2. How We Use Your Information

Your data is used specifically for:

Processing and shipping your orders of Bettas, Guppies, and plants.
Sending tracking updates and order confirmations.
Providing customer support and responding to return or inquiry forms.
Improving our website’s functionality and security.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share necessary data with:

Service Providers: Shipping carriers (like USPS or UPS) and payment processors required to fulfill your order.
Legal Compliance: If required by law or to protect the rights and safety of Duarte Fish Farm and our customers.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information.

Our store is hosted on the Wix platform, which provides a secure, SSL-encrypted environment for all transactions.
We use industry-standard protocols to ensure that your data is protected against unauthorized access.

5. Cookies & Tracking

Our website uses cookies to enhance your experience, such as remembering items in your shopping cart. You can choose to disable cookies through your browser settings, though this may affect some features of the site.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request that we correct or delete your personal data.
Opt-out of any marketing communications at any time.

7. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us through our website's contact form.